What Information We Hold and Why
When you open an account with us, we collect the registration details you provide — name, contact number and any identity verification documents required for your wallet. When you deposit or withdraw through JazzCash, Easypaisa or Raast, we record the transaction reference, amount and timestamp to
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maintain your account ledger and resolve any payment disputes. We also collect device identifiers, browser type and session logs to keep your login secure across mobile and desktop. Cookies help us remember your preferences and keep your session active when you switch between your phone and
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a browser tab. We do not sell your personal data to third parties. Retention periods vary by data type — payment records are kept for as long as required by applicable financial rules, while session logs are cleared on a shorter rolling cycle. You can contact
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our support team at any time to ask what data we hold on your account.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.