How This FAQ Section Is Organised
This FAQ is built around what Pakistan-based account holders actually ask us. The questions fall into a few clear areas: account setup and login, how to deposit and withdraw using JazzCash, Easypaisa, or Raast, and how your session carries across mobile and desktop. Deposit questions tend to centre on timing — specifically, when a wallet transfer shows in your account balance after
you've sent from JazzCash or Easypaisa. Wallet transfers typically clear within the same session, but we've included steps for what to check if there's a delay. Raast works differently from mobile wallets because it routes through your bank. The FAQ entry for Raast covers the account number to send to and why you might see a brief confirmation window in your banking
app before it clears. For account access — login OTP, saved sessions on Android or iOS, and re-verification after a password reset — those answers are in the account section further down. Anything not covered here can be sent straight to our support team.
- JazzCash
- Easypaisa
- Raast
- Bank Transfer